All orders are despatched on a standard carrier service and should be delivered to your door in 2-3 working days of placing your order. Please note that orders placed between 2pm Friday and 8am Monday will not be processed until Monday morning. Our warehouses are closed on Bank Holidays and will not process orders until the following business day.
We use DPD as our courier for all customer shipments, including for the returns process if required.
Delivery & Returns
Delivery is free for all order value of £50.00 and above. For orders under the value of £50.00 an £8.50 delivery charge will be applied. Please note that we are unable to refund this delivery charge in the event the item is required to be returned.
We deliver to all areas of the UK Mainland.
If you would like to return your UNWORN product within 14 days of purchase, we will provide a shipping label for return postage. Unfortunately, we cannot refund your original delivery charge.
If your goods are defective when you receive them we will provide a shipping label for return postage, and either exchange for a replacement or a refund will be given.
Non-faulty products packaging must be suitable for resale and free from damage, writing, tape, labels etc. Failure to return items and its packaging in a resalable condition will affect your refund. To prevent this from occurring please over pack your item to ensure that the packaging is protected
Account creation is not mandatory for placing orders, however we recommend creating an account to make store and track your order history, and make your future experiences as slick as possible. You can also subscribe to be kept up to date with future promotions, offers, useful features and brand new product launches via email.
We accept all major Debit and Credit cards, as well as payment via Apple Pay, Google Pay, and PayPal
Your payment option will be charged at the point of submitting the order to us.